Route One Connect Are The New Kids On The Block In The Contact Centre Technology Industry And We Specialise In Amazon Connect. Founded In The UK, Our Team Has Over 60 Years’ Experience Working For Major Players On Huge Contact Centre Projects.
Having all this experience in Contact Centre we were looking for a platform that was easy to use, no upfront costs, something that would grow with us and had rich Contact Centre features like speech recognition, Salesforce Integration and speech analytics build it.
AWS WAS THE PERFECT PLATFORM FOR US AND WE THINK IT IS FOR YOU.
Why Choose Route One Connect And Amazon Connect?
We believe that Contact Centre technology shouldn’t:
Cost the earth
Take a long time to set up
Tie you into long term contacts
And it should:
Improve your customer’s experience
Save you time and money
Provide insights you can use
Be affordable for small businesses as well as large ones
Constantly be innovating (Click here to see our products)
Offer flawless security and PCI DSS compliance
Amazon Connect gives us the tools to make this a reality for our customers.
We know the type of technology you current use, in past lives we’ve deployed it in some of the biggest contact centres around, and we are in no doubt that with our experience we will take your projects to the next level!
GIVE OUR AMAZON CONNECT CONVERSATIONAL AI A TRY
Enter your details below to try our helpdesk demo. Speak to our bot Amy. When Amy asks why you’re calling, try saying “Raise a new ticket”. Then when she asks for some more details, say “Problem with my laptop”, or your favourite other IT helpdesk request!