What Is Amazon Connect?

What is Amazon Connect? Amazon Connect is an omnichannel cloud contact centre by AWS. Amazon Connect helps companies provide superior customer service across voice and chat...

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Amazon Connect Logo

The Amazon Connect Logo was a new addition to the AWS ecosystem back in 2017. What does the Amazon Connect logo look like?   Amazon...

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Amazon Connect Real Time Metrics

Here we explore Amazon Connect Real Time Metrics and drill down how we can use the statistics to make improvements. [lwptoc depth="6" skipHeadingLevel="h3,h4,h5,h6"] Amazon Connect...

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