• Amazon Connect
  • Services
    • ROC 24-7 Support Centre
    • ROC UP
    • ROC Voice Studio
    • ROC Test Team
  • CX Products
    • ID&V (Identification and Verification)
    • Voice Biometrics
    • ROC Conversational AI
    • ROC Reporting
    • ROC Intelligent Call Routing
    • ROC Sentiment Analysis
  • Contact
  • About Us
    • Amazon Connect Pricing Calculator
    • Blog

Blog

Tag: AWS re:Invent

reInvent Amazon Connect Updates of 2020

December 6, 2020 - Innovation, News

2020 has been a very disappointing year, however the AWS re:Invent did not disappoint with some brilliant new features to be added to Amazon Connect....

Read more

Amazon Connect, Amazon Connect Contact Lens, Amazon Connect Customer Profiles, Amazon Connect Voice ID, Amazon Connect Wisdom, Apple Business Chat, AWS re:Invent, re:Invent, Voice Biometrics

Recent Posts

  • Reduce Average Handling Time With Amazon Connect
  • First Call Resolution With Amazon Connect
  • Top 18 Amazon Connect Features
  • Conversational AI with Amazon Lex
  • Exciting New Amazon Connect Innovations

Archives

  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019

Contact us

Address:
Route One Connect, 109 Currock Road, Carlisle, CA2 4BH

Phone us
+44 (0) 808 189 2300

Email us
info@routeoneconnect.com

Follow us

  • Copyright and Disclaimer

© 2021 Route One Connect | Website by Sparrow Digital

Get in touch

Contact Main
Sending

Request call back

Request Call Back
Sending
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok