When reviewing the roadmap for an Amazon Connect digital transformation project you need to establish a plan or strategy intended to achieve a particular goal....
Your Amazon Connect supplier plays a crucial role in ensuring your telephony transformation project is a success. Workshop Does the Amazon Connect supplier understand...
Amazon Connect Post Call Survey Amazon Connect today announced that you can continue engaging with your customer after an agent hangs up. This makes it...
Amazon Connect Conversational AI. Amazon and Google have invested over a billion dollars in Conversational Interfaces. Additionally, multiple technology partners are also taking these AI platforms...
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