• Amazon Connect
  • Services
    • ROC 24-7 Support Centre
    • ROC UP
    • ROC Voice Studio
    • ROC Test Team
  • CX Products
    • ID&V (Identification and Verification)
    • Voice Biometrics
    • ROC Conversational AI
    • ROC Reporting
    • ROC Intelligent Call Routing
    • ROC Sentiment Analysis
  • Contact
  • About Us
    • Amazon Connect Pricing Calculator
    • Blog

Blog

Tag: CX

Amazon Connect – New Feature Post Call Survey

July 1, 2020 - News

Amazon Connect Post Call Survey Amazon Connect today announced that you can continue engaging with your customer after an agent hangs-up. This makes it easier...

Read more

Amazon Connect, Customer Experience, CX, Post Call Survey

Why Route One Connect

November 5, 2019 - News

  Route One Connect - In the beginning: Setting up a company like Route One Connect is tough but also a lot of fun. The...

Read more

Amazon Connect, Amazon Route One Connect, Contact Centre, Customer Experience, CX, Reporting, Route One Connect

Recent Posts

  • Reduce Average Handling Time With Amazon Connect
  • First Call Resolution With Amazon Connect
  • Top 18 Amazon Connect Features
  • Conversational AI with Amazon Lex
  • Exciting New Amazon Connect Innovations

Archives

  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019

Contact us

Address:
Route One Connect, 109 Currock Road, Carlisle, CA2 4BH

Phone us
+44 (0) 808 189 2300

Email us
info@routeoneconnect.com

Follow us

  • Copyright and Disclaimer

© 2021 Route One Connect | Website by Sparrow Digital

Get in touch

Contact Main
Sending

Request call back

Request Call Back
Sending
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok